FAQ’s

An Audio Card is a printed card which you can upload an audio message to. Perfect for birthdays, special occasions and other craft projects.

The cards are perfect for gifts, greeting cards, unique craft projects and also for business use.

You sure can! Speak to our business department by contacting info@talkingprint.com

For the 4” and 7” cards, an .MP4 is the preferred file format.

The battery life is between 1.5 and 2 hours, all units are supplied with USB charging cables which can plug into any USB socket.

Our cards and books can be recycled, however this must be done professionally. Please do not attempt to disassemble them yourself as this may cause injury. If you would like to recycle your video book or audio card, please send back to us at Talkies by Talking Print, Comer Business and Innovation Centre, Building 3, Oakleigh Road North, London, N11 1GN.

You can load as many videos as you like, your only limitation is the memory on the units.

You can load 30 seconds on to each unit.

Unfortunately, our system does not yet support this function, however, we are constantly working to improve the Talkies experience and hope to make more features available soon.

If you would like to create something more bespoke, please contact us at talkies@talkingprint.com to discuss options like additional memory, configuration or finish.

You are more than welcome to collect items from our North London office. Please contact us to arrange a suitable collection time.

Yes, we ship to most countries worldwide, however, if you have selected a destination which we cannot ship to, you will be told at checkout.

Yes, please enter the recipient’s postal address as the shipping address when purchasing the item.

Your order will be dispatched 2-4 days after it is finalised and payment is taken.

Delivery within the UK can take 3-5 working days. Delivery to international destinations can take 14-21 working days. Time frames are not guaranteed.

If you have still not received your order after 5 working days (UK orders) from the date of dispatch, please contact us at talkies@talkingprint.com so we can investigate this for you.

Please check and double check your design to ensure that all spelling is as you would like it before printing. If your gift does arrive with mistakes, we cannot accept responsibility unless the fault was a result of the printing process. Please contact us so we can check your order to see what should have been entered originally.

Once the order is processed, it cannot be amended.

Orders can be cancelled within 1 hour of purchase.

We are sorry that your item has arrived damaged! Please contact us as soon as possible so we can rectify this for you. You will also need to send pictures of the damaged product along with your order number to talkies@talkingprint.com.

Unfortunately, as this is a bespoke product, we cannot offer refunds unless the item is faulty.